EMERGENCY CARE POLICY
CALLS: The patients suffering with dental pain or an urgent matter are welcome to call or email the office and set up an emergency appointment to see Dr. Ibrahim. We usually accommodate the emergencies the same day or the next day at the latest. Dr. Ibrahim will assess the patient’s clinical situation and discuss the treatment options with the patients to reach an agreement about the treatment. Most emergency patients will receive treatment the same day but each case has to be individually assessed.
WALK-IN’s: Walk- In patients are welcome to our office and we will always try our best to accommodate them. We RARELY turn patients back and if we ever do, we will provide the patient with contact information for other dentists in the area who can attend to their concerns promptly.
NON-VIVA PATIENTS: Patients who require care, for an emergency or other purposes, will be seen at our office even if they are not patients of Viva Dental Dryden. We value community care and we will accommodate the patients with emergencies and help them address their concern. Patients can be provided access to their emergency treatment records if required by their dentist.